Frequently asked questions
Got questions? We’ve got answers! Our FAQ section covers everything you need to know about shopping with us, from products to delivery and returns. If you can’t find what you’re looking for, feel free to contact us!
General Questions
Quick answers to common questions about MyZooCart and your pet product needs.
We offer products for dogs, cats, birds, fish, small animals, and more.
Most orders are delivered within 2–5 business days, depending on your location.
Yes! We have a 7-day return policy on most unused and unopened items.
Absolutely! Join our Pet Rewards Program and get exclusive deals and points on every purchase.
Advanced questions
At MyZooCart, we understand that pet care goes beyond the basics. Our advanced FAQ section is designed for those who want to delve deeper into our offerings, whether it’s understanding pet nutrition, delivery options, or specialized products. Below are some answers to help you make informed decisions about your pet’s well-being and needs.
The type of bedding depends on your pet’s species and environment. We offer a variety of bedding options, such as absorbent, odor-neutralizing, or hypoallergenic, to keep your pet comfortable.
Yes, we work with suppliers to source unique or specialty items. Contact our customer service team, and we’ll do our best to accommodate your request.
Depending on your pet’s health needs, you may want to avoid grains, artificial preservatives, or allergens like dairy or soy. Our food selection includes options for pets with sensitivities.
Absolutely! We offer eco-friendly toys, biodegradable waste bags, and sustainably sourced pet foods to support a healthier planet while caring for your pets.